Terms and Conditions
Welcome to VLBook! By using our platform, you agree to the following terms and conditions. These terms are designed to ensure a safe, fair, and transparent environment for all users. We recommend that you read them carefully before engaging with our services.
1. Acceptance of Terms
By creating an account or using VLBook’s services, you acknowledge that you understand and agree to these terms and conditions. Failure to comply with these terms may result in account suspension or termination.
2. User Responsibilities
When using VLBook, you are responsible for ensuring that:
- You meet the legal age requirement (18+): Users must be of legal gambling age as per the laws of their jurisdiction.
- You provide accurate information: Ensure that all information submitted during signup is truthful and up-to-date.
- You comply with applicable laws: It’s your responsibility to ensure that online betting is legal in your region before using VLBook’s services.
3. Account Security
Your account security is a shared responsibility.
- Confidentiality: Keep your username and password secure, and do not share them with anyone.
- Unauthorized Access: Notify us immediately if you suspect any unauthorized access to your account.
- Usage Restrictions: Each user is allowed one account; duplicate accounts are prohibited and may lead to suspension.
4. Prohibited Activities
To maintain a trusted platform, the following are strictly prohibited on VLBook:
- Fraudulent activities, including the use of false information or stolen payment methods.
- Exploiting system vulnerabilities or attempting to manipulate games, odds, or bonuses.
- Offensive or abusive behavior towards other users or customer support staff.
- Use of third-party software or bots to gain an unfair advantage.
Violation of these rules may result in the immediate termination of your account and forfeiture of any winnings.
5. Payments and Withdrawals
- Deposits: Funds deposited into your account must come from a payment method registered in your name.
- Withdrawals: All withdrawal requests are subject to verification processes. Ensure your account details are accurate to avoid delays.
- Refunds: Refund requests will only be considered under exceptional circumstances and at our discretion.
6. Bonus and Promotions
Participation in bonus programs and promotions is subject to specific terms, which will be provided for each offer.
- Bonus eligibility and wagering requirements must be met before withdrawals.
- VLBook reserves the right to amend or cancel bonuses at any time.
7. Liability Disclaimer
- VLBook is not responsible for any losses incurred while using the platform. Betting involves risk, and you acknowledge that you are participating voluntarily.
- We strive for accuracy but do not guarantee that our site will be free from errors, interruptions, or bugs.
8. Amendments to Terms
VLBook reserves the right to modify these terms at any time. Changes will be communicated through updates on the website, and it is your responsibility to review them periodically.
9. Jurisdiction & Governing Laws
These terms and conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in the applicable region.
10. Need Assistance?
For questions or clarifications regarding these terms, please reach out to our support team via support@vlbook.org.in or our 24/7 Live Chat feature.
Note: These terms and conditions are provided in summary form. For a full understanding of your responsibilities and VLBook’s policies, we encourage you to read the complete terms carefully. By using our platform, you agree to abide by these terms to ensure a safe and enjoyable experience for all users.
